Bangalla Distribution Terms

For Frequently asked questions please click our FAQ page here.

Product Ordering

Members are responsible and liable for all orders placed using their secure username and password. Product will be shipped based upon the shipping details that are established in your account or to a multiple store location if this has been setup within your user profile.

All prices shown in the wholesale system are wholesale prices. Sales tax will not be charged providing that a resale certificate number is on file with Bangalla. Resale certificate numbers or EIN numbers may be added to your account at any time through the users account profile section. Where sales tax has been charged, then Bangalla will refund any such sales tax on receipt of a valid resale certficate number.

Shipping Policy

Bangalla shipping rates are based upon actual real time rates from FedEX and USPS computer systems and are calculated based upon weight, location, and your requested shipment speed. Higher rates apply to Hawaii, Alaska, and international destinations.

All orders are shipped by Bangalla based upon the lower on the realtime FedEx rate or pre-set fixed rates. You can select the shipping rate on each order that best suits your customer or given order. Ground, home, expedited and Smartpost services are all available.

We ask for a Ship To Phone Number because our shippers require us to supply that information with every shipped package. Shippers use that information only when absolutely necessary to complete delivery.

Product Returns - Exchanges

Bangalla accepts the return or exchange of non-food items within the first 30 days of purchase and only where product is unopened or unused. Refunds will be provided on product receipt. Please note that shipping charges are not refundable.

Food items are not returnable under US Food laws due to the risk of tampering.

Please note that product exchanges policies may vary by manufacturer, so please contact Bangalla at info@bangalla.com to discuss your requirements more fully.

Please return all product to Bangalla Distribution at 3020 Issaquah Pine-Lake Rd, 514, Sammamish WA 98075.

Payment Terms

Wholesale orders may be paid using credit cards (Visa, Mastercard, Amex, Discover), paypal or on 30 day terms for approved accounts.

To request consideration for 30 day approval please fax your business trade references to Bangalla at 1(425) 369-0201. If approval is granted then all orders are required to be paid under 30 day terms. If payment has not been received then Bangalla reserves the right to charge late fees equal to 2% of the total amount outstanding for each month.

Site Security

We at Bangalla Distribution understand your concerns about the security of online transactions. Therefore, our site is equipped with the most advanced Secure Socket Layer (SSL) technology available to ensure the privacy of any information you submit through this site.

Privacy Policy

Bangalla considers all information provided highly confidential and we take all steps to ensure the privacy and security of your information. Bangalla will not provide any of your information to any third parties unless required by law. Emails may be sent to our registered wholesale accounts for the purpose of normal business dealings or to advise special offers.

Our complete privacy policy can be found at http://www.bangalladistribution.com/privacy.html or contact us at info@bangalla.com for more information.